Posted in Business, People

Enercity callers landing in Estonia

Source: BILD.de
Source: BILD.de

„In case of high frequency of calls there is an overflow”, Carlo Kallen, speaker of the energy company Enercity in Hannover, Germany, explains.
Then the customers are landing at an affiliated enterprise in Magdeburg, Germany – or in Estonia’s Võru (15 000 inhabitants).

Many people in Southern Estonia speak German very well.

Source: http://www.bild.de/regional/hannover/callcenter/enercity-anrufer-landen-in-estland-37301486.bild.html

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Author:

I live in Germany.

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